Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Vertical Sales

You have the right to request a copy of the information that we hold about you. If you have any requests concerning your personal information or any queries with regard to these practices please email or write to us at the following address: cathy.bennett@verticalsales.co.uk. We may make a small charge for this service.

Our registered address is The Studio, Ashley View, Milley Road, Waltham St Lawrence, Reading RG10 0JR.

We never share or trade personal data for commercial purposes and will only disclose it if required by law, necessary to deliver the agreed services to you, or with your consent.

Details of our processing

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed services to you, and our legal obligations, the exception is for sending email marketing which we carry out on the basis of consent. If you would like to know more, please read below:

  • Clients
  • Prospective Clients
  • Event Attendees
  • E-Newsletter / Blogs / Social Media

Clients

As a client, we will hold the following information about you:

  • Name and contact information.
  • Information about your business activities.
  • Information and documents relating to the service we are providing, including communications with you.
  • Notes that relate to our conversations and interactions.
  • Billing and payment information.

We use your Personal Data to meet our contractual requirements to support us in providing a data protection service to you. We also use your Personal Data as required by law, such as for tax purposes. We also use your information to invoice you, and to keep track of payments that you make.

We currently use third-party tools:

  • QuickBooks for accounting purposes. For more information please view Quickbooks Privacy Policy

The information you provide will be held securely by us whether the information is in electronic or physical format.

We will retain information about you for the duration of our relationship with you, then up to 5 years. We will retain financial records for 6 years, following the end of the current financial year.

Prospective Clients

As a prospective client, we will hold the following information about you:

  • Your name and contact information.
  • Information about your business activities.
  • Information and documents relating to the service we are providing, including communications with you.
  • Notes that relate to our conversations and interactions.

If you make an enquiry to us via email, phone or the contact us page on our website, we will use this information to follow-up on this enquiry to see if we can help you.

The information you provide will be held securely by us whether the information is in electronic or physical format.

We will retain information about you for the duration of the enquiry, then 3 years.

E-newsletter

When you sign up to our E-Newsletter, we ask you for you to provide us with your email address, name and telephone number. We process your details purely for the purpose of signing you onto the mailing list.

We currently use third-party online tools:

  • MailChimp to manage your registration. MailChimp uses servers that are based in the US, therefore personal information is transferred outside of the EEA. For more information please view MailChimp’s privacy policy.

We do not share your details with any other 3rd party.

Blog

We use a third-party service, WordPress.com, to publish our blog. These sites are hosted by Zen Internet Zen Hosting and Applications

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Your Rights

As an individual whose personal data is processed by Vertical Sales you have these rights

  • The right to be informed, which is what this privacy policy is for.
  • The right to access what data we hold about you.
  • The right to object to direct marketing – either use the unsubscribe option or contact us directly.
  • The right to object to processing carried out on the basis of legitimate interests.
  • The right to erasure (in some circumstances).
  • The right to data portability.
  • The right to have your data rectified if it is inaccurate.
  • The right to have your data restricted or blocked from processing.

If, at any time, you want to verify, update or amend your personal data please email cathy.bennett@verticalsales.co.uk

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on  24/5/2018

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